
NON REFUNDABLE/NON TRASNFERABLE BOOKING DEPOSIT:
As a sole proprietor, I require all appointments to be secured and confirmed with a $20 non refundable/non transferable deposit for manicures. A $50 deposit is required for all nanoflex reconstruction pedicure services. Your deposit must be paid via VENMO; please add your appointment date when sending. Do NOT send full prepayment of service! If your deposit is not received within 2 hours of booking an appointment, your reserved time will be cancelled and will be offered to the next available client.
NO DEPOSIT = NO APPOINTMENT.​
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EARLY ARRIVALS:
I kindly ask that early arrivals wait in their vehicle until the scheduled appointment time, unless you are called in earlier. If you notice another vehicle in the drive, please remain in yours until they have exited. This policy ensures that each appointment is exclusive, providing everyone with their own privacy during their session.
DO NOT BE LATE:
10 MINUTE GRACE PERIOD IS GIVEN
Your appointment will be cut short and you will be charged for the service booked; if time alllows.
When you reserve a time with me please make every attempt to make your appointment. This time is set aside specifically for you. Someone has an appointment scheduled right after yours and it isn't fair for them to be on time and have to wait because you weren't on time. You being late also puts me behind for the remainder of my day. Since I do not schedule breaks between clients, there is no time for me to get caught up. If you are late more than once, you will no longer be allowed to book. If you cannot keep your time, I cannot either.
RESCHEDULED APPOINTMENTS:
Deposits are non refundable and non transferable. Rescheduled appointments are required to reserve their rescheduled appointment with a new deposit, no exceptions.
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CANCELLATION POLICY:
Any cancellation made without a 48hr notice, will be charged 50% of the service price booked before you can book again. Your booking deposit will NOT be credited towards your next service or refunded. I understand that situations arise in which you must cancel your appointment but without a 48hr notice I am unable to offer your slot to another client. My services are exclusive therefore I have others on a waiting list who are eager to have an appointment.
*Emergency Cancellations are determined at my discretion.
NO SHOWS:
If you "No Show" you will be charged for the service missed before you can book another appointment. "No Show" clients will be banned from booking until full payment is received and all future appointments must be booked through me with a new deposit.